Demonstrating Active Care During a Time of Crisis: An Application of Propulo’s Safe Production Leadership Model
By Madison Hanscom, Ph.D.
Employees want to feel like they matter. A common complaint is that leadership doesn’t dedicate enough time to listen and respond to the needs of employees, which contributes to perceptions that management does not care. These perceptions are an important component of safety culture and overall functioning of the company. During times of crisis, this can be even more of a problem. As leaders try to address new, competing demands that have emerged as a result of COVID-19, the resource of time has become even less available. Although it might seem more difficult to show you care, this is when it becomes even more important.
Leaders can exhibit Active Care during a time of crisis in several ways, including:
These principles hold true during times of prosperity, crisis, and also the transitional periods in between. Times of change and recovery can be difficult, but by demonstrating these leadership competencies in a consistent manner, leaders can work towards building a successful “new normal”.
Read more from this blog series:
RECOGNIZE & FOSTER GROWTH DURING A TIME OF CRISIS
BUILD & LIVE THE VISION DURING A TIME OF CRISIS
WALK THE TALK DURING A TIME OF CRISIS
DRIVE THINKING & SPEAKING DURING A TIME OF CRISIS
Please see our additional leadership competency blogs for more insight:
Blog Series: Five Core Safe Production Leadership Competencies that Drive Safe Production Culture
Safe Production Leadership Competency Series: Active Caring Promotes Positive Safety Culture
Safe Production Leadership Competency Series: Walk the Talk
Safe Production Leadership Competency Series: Build and Live the Vision
Safe Production Leadership Competency Series: Recognize and Foster Growth
Safe Production Leadership Competency Series: Drive Thinking and Speaking
At Propulo, we work with leaders to develop micro-habits associated with effective leadership behaviors. We can help your company make safety “who we are” instead of “something we do.”
Please visit our website (Propulo Consulting) for more business insights and leadership resources.